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If you have any questions or would like more information about the services we offer. Please get in touch today.

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Frequently Asked Questions

How much does a website cost?
A professional website is an investment in your business and the overall cost will reflect the complexity and functionality you need to be built into the website.

Here are some items that can effect the overall cost:

  • Number of pages the website contains, as each page requires creating.
  • Functionality, such as eCommerce, image galleries, multiple contact forms.
  • Design type, bespoke websites generally cost more than ones created from a template.
  • Content production/sourcing done by us.

For these reasons, we will ask you to tell us, honestly, what financial investment you are prepared to give to your project. We can then make an informed decision on what you can expect from your investment.

How quickly will my website be ready?
That depends on what you require from your website, any specific launch deadlines you may have, and how forthcoming you are to us with content, feedback, and approvals. As a basic guide, the creation of a website usually takes us about 4 weeks from start to launch.

In our experience, the main hindrance to launching a website is the amount of time spent waiting for a response from the client. Sometimes, it’s possible to launch a website early if the basics are in place. Then, when appropriate, trickle feed the other pages, posts or products out.

How do you build your websites?
Our websites are built using the WordPress, which is a Content Management System (CMS). Basically, a CMS is designed to make managing, editing, changing and updating your website very easy.

It’s also flexible enough for just about anything, whether it be for your corporate presence, an e-Commerce store, a news site or just a simple blog. According to a recent survey, WordPress now powers over 30% of all websites, including Sony, Google, Facebook, Disney, LinkedIn, PlayStation, Mercedes-Benz, and more.

Do I need any special skills or tools to use a CMS?
No. The CMS of your website can be accessed from any web browser and if you know how to use Microsoft Word, or similar, then using the CMSt editor will be a piece of cake. We will show you how to use your CMS as part of our service, thus allowing you to take control of your website and easily make changes as and when you need to.

We also offer Website Maintenance packages where we’ll make updates on your behalf, so you can concentrate on running your business and taking care of your customers. We’ll also keep your site spick and span with the latest WordPress updates, including themes and plugins, as well as keeping a close eye on the security of the site.

My business isn't based in Marple, can I still use your services?
Not a problem at all. We have created, and host, many websites for businesses both local and nationwide. If we can’t get to you in person, then the power of the internet, email and telephone will help us to stay in-touch.
Do you charge by the hour?

No, we provide estimates for all website design, updates, and development work you request. This way you know how much it’s going to cost beforehand and there will be now hidden costs or unwelcome surprises at the end.

What is an SSL certificate and why do I need one?
An SSL certificate is a digital certification to show that the connection between a users browser and the database the website is hosted on is secure. It provides security for data input, particularly for payment details and users personal information.

At IH Media, all websites we create & host come with a free SSL Certificate giving you and your customers extra peace of mind.

Will I own the finished product?
Yes, you’ve paid for it so why not? All we ask is that we have your unreserved permission to post screenshots and a description of your site within our portfolio. We are very proud of the work we create and love showing it off to others.
Can you source photos/images for my website?
Yes. Good photos help to make your website more appealing. We have many resources available to us at IH Media, from stock libraries to local photographers who can come to your location to take the perfect shot.
Do you offer discounts for hosting multiple sites?
Our services are tailored to small and start-up businesses. So to keep things simple, clear, and affordable, we charge a flat annual fee per website hosted.
Can I transfer my website to you?
Certainly! If you already have a website, we’d love to help you transfer to IH Media. We aim to make the process as simple & easy as possible. If you would like to migrate your website, we offer a 100% free migration service. We’ll handle everything.
Are there any hidden costs for my website?
No. That’s a promise.

There are many website design services and hosting providers out there that allow you to get a website for a pittance, sometimes free, but their hidden costs will make your eyes water. The thought of having free web hosting and building your site without paying anything is tempting until you get a reality check. Once you sign up to these so-called “free website services”, you slowly start discovering the limitations and many of them turn out to be not free at all.

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