Adding an Automatic Reply in Webmail

In this article, we’ll explain how you can enable an out-of-office automatic reply in Webmail. With this function activated, the email sender will automatically receive a reply with predefined content.


  1. Log in to Webmail
  2. In the main navigation bar on the left-hand side, click the Webmail Home link.
  3. Under Manage Your Inbox, click Autoresponders.
  4. Under Add Autoresponder, click the Add Autoresponder button. If you already have an autoresponder present, the button will state Edit Autoresponder.
  5. Enter the desired information in the following fields:
    • Interval: The number of hours to wait between responses to the same email address, or zero to always respond.
    • From: This can be your name or business name, this will help the recipient to recognise who the email is from.
    • Subject: State the reason for the autoresponse, such as “Out of Office”.
    • Body: Add your response to the email here. If you would like to include HTML code within your response, you must tick the “This message contains HTML” option.
    • Start: Set a date and time for the autoresponse to begin.
    • Stop: Set a date and time for the autoresponse to end.
  6. Click on Create.

That’s it. Now, when the autoresponse it active, the sender of the email will be notified that you are out of the office (hopefully enjoying a well-earned break).